Comply Radar Responsible Gaming

Available from Comply Radar

Managing Problem Gambling Effectively

In most cases, gambling is not problematic, however, trends indicate that the consequences can be dire for individuals who develop a gambling problem. The advent of the internet has made gambling incredibly accessible to everyone through online betting platforms and games of chance.

Gambling businesses have a legal obligation to keep an audit trail of all customers interactions, affordability checks, reality checks, otherwise, they risk receiving a bad reputation and severe fines from the regulator which will often go into millions of euros.

ComplyRadar’s RG module can monitor thousands of transactions per minute in real-time and send you alerts on potential problematic playing patterns. Our 360-degree rules engine enables you to automatically compute running values and statistics to define complex scenarios for early detection. Using this approach, the module will highlight when a customer’s activity is starting to become problematic and alert the RG team in real-time.

Take it one step further and configure ComplyRadar to segment your players according to income and keep tabs on when a player is spending beyond their means. Our approach to Responsible Gambling is to ensure that your organisation remains fully compliant while giving top priority to customers’ well-being.

ComplyRadar provides users with sophisticated tools to assist with reducing false positives.

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