Managing Problem Gambling Effectively
In most cases, gambling is not problematic, however, trends indicate that the consequences can be dire for individuals who develop a gambling problem. The advent of the internet has made gambling incredibly accessible to everyone through online betting platforms and games of chance.
Gambling businesses have a legal obligation to keep an audit trail of all customers interactions, affordability checks, reality checks, otherwise, they risk receiving a bad reputation and severe fines from the regulator which will often go into millions of euros.
ComplyRadar’s RG module can monitor thousands of transactions per minute in real-time and send you alerts on potential problematic playing patterns. Our 360-degree rules engine enables you to automatically compute running values and statistics to define complex scenarios for early detection. Using this approach, the module will highlight when a customer’s activity is starting to become problematic and alert the RG team in real-time.
Take it one step further and configure ComplyRadar to segment your players according to income and keep tabs on when a player is spending beyond their means. Our approach to Responsible Gambling is to ensure that your organisation remains fully compliant while giving top priority to customers’ well-being.
ComplyRadar provides users with sophisticated tools to assist with reducing false positives.