Papyrus Inbound Mail Capture

Available from ISIS Papyrus Software

Client Challenge

Hundreds of thousands of documents of all types - paper, emails, file attachments, faxes, etc. – may reach an enterprise business every day, especially when customers are mainly private consumers or end users. Typically, this incoming information is a mixture of known forms, semi-structured accounting documents and totally unstructured letters from customers, all appearing with either printed or handwritten text information.

A primary challenge of running satisfactory operations is processing these documents, as they are received, in a standardized and efficient way that will quickly start activities triggered by the content of these documents. Goals for efficiency may include short STP rates for incoming documents, handling daily or monthly peaks without excess additional personnel, and easy distribution of various data completion work throughout an organization.

Offer Description

The rich Capture Framework from ISIS Papyrus provides all the necessary out-of-the-box Capture Standard processes. Based on the powerful and meaningful Papyrus Objects Metasystem Architecture and Papyrus WebRepository infrastructure, the solution includes built-in database (Depot), Papyrus EYE GUI for Manual Verification of Recognized Data via desktop or Web Portal, interface with all types of documents and data with more than 20 available adapters. Further, innovative mechanisms like patented “User Trained Agent” (UTA) allow user-guided setup of approved Capture workflows.

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