ACH Dispute Xpress

ACH Dispute Xpress relieves the pain of dealing with unauthorized ACH Disputes for financial institutions and more importantly their customers/members. Instead of coming into a branch to fill out the required form, financial institutions can allow customers/members to securely access a pre-populated Written Statement of Unauthorized Debit displaying only the options valid for the SEC code of the transactions. The return is automatically coded, the re-credit entry is created and the form is electronically stored for easy retrieval in the future. Financial institutions using ACH Dispute Xpress are achieving improved compliance results, improving the customer experience and transforming dispute cost into convenience fee revenue.