InQuira is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world rely on InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self-service, agent-assisted contact centers and knowledge intranets. InQuira’s blue-chip customers include AT&T, Avis, T-Mobile, Sprint, Nationwide Insurance and Symantec. For more information, visit www.inquira.com.
The Doxim Customer Engagement Platform is designed to help financial institutions transform their client experience, from automated client onboarding, through improved, personalized communications to anytime, anywhere content access.
Salesforce.com is the enterprise cloud computing company. The company's portfolio of Salesforce CRM applications has revolutionized the ways that companies collaborate and communicate with their customers across sales, marketing and service. The company's Force.com Platform enables customers,...
What if you could increase customer satisfaction and shopping cart conversion by 30%? What if you could reduce escalations to your contact center by 75%? What if you could triple your customers’ use of self service? InQuira for Web Self Service delivers just these kinds of benefits.... Read more
What if you could shorten resolution time and escalations by 50%? What if you could cut agent research time in half? What if you could lower agent training costs by 20%? With InQuira for Contact Centers, these kinds of results are not unusual. InQuira turns even novice agents into... Read more
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