Ignite’s Acorn® solution helps you effectively measure, manage, and improve any element of your business. Ignite Technologies, Inc., branded as "Where Software Goes to Live," stands at the forefront of the AI enterprise software landscape, providing a sanctuary for software innovation and...
NICE inContact, (NICE) a subsidiary of NICE CXone, powering the future of customer experiences with its leading Customer Experience (CX) AI Platform, provides businesses the means to transform contact centers into customer engagement powerhouses. Through its Enlighten AI suite, including Copilot...
ECHO Call Center Digital Recording Solution: ECHO is a browser-based, digital, VoIP and screen capture recording solution for call centers designed to record, evaluate, monitor and archive all customer care interactions. Integrated QA, e-Training and agent access tools contribute to a full-service CRM/call center platform. The available...
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Since 1985, more than 10,000 companies across the world have counted on Melissa to profile, cleanse, update, match and enrich their people data (names, addresses, phone numbers, and emails) in order to drive insight, maintain data quality and support global intelligence. Our newest brand,...
Dialics offers call tracking services to marketing affiliates, call centers, and businesses of all sizes. The software includes real-time analytics, allowing users to modify their advertising campaigns based on relevant keywords, select campaigns that generate the majority of quality leads, and...
For over three decades CenturionCARES has developed leading edge automated solutions that enable organizations to optimize their communications infrastructure, increase operational efficiencies, maximize budgets, and enhance customer relationships. Our background in technology started with...
OpenSpan is laser-focused on helping companies build enterprise transformation programs that support short and long-term performance improvement. Our solutions can scale from smaller business transformations to enterprise-wide programs aimed to deliver new levels of operational efficiency,...
Ocwen Financial Corporation is a leading business process outsourcing provider to the financial services industry, specializing in loan servicing, mortgage fulfillment and receivables management services. Ocwen is headquartered in West Palm Beach, Florida with offices in Arizona, California,...
EMC Document Sciences xPression: The award-winning EMC® Document Sciences® xPression® customer communications management solution enables the creation, production and multi-channel delivery of personalized customer communications in both real-time and high-volume batch. Leading insurers and financial services firms worldwide...
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With NetSupport Manager remote control software, you can optimize the efficiency of your help desk and system administration. Cut out unnecessary travel by placing yourself instantly at your users' desk and solve their problems from the comfort of your own workstation. Manage their desktops and...
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