Available from Softcom Technologies Corp.
InsideEdge is the leading Business Performance Management Suite for the Contact Center. Leading candidates for the InsideEdge solution are banks with contact centers for collections or customer service. InsideEdge gives them the ability to monitor all types of enterprise stats including those of agents, campaigns and sales, with the InsideEdge Real-Time Dashboard technology. This web-based solution gives supervisors, managers and executives, the ultimate transparency to their business data, and tools to investigate and derive performance results at the click of a button.
For large banks with multiple sites and servers, the InsideEdge Data Modeling module will consolidate all your data and allow you enterprise-wide, drillable views for maximum visibility into your business.
For over 15 years, Softcom has been there to help hundreds of companies successfully increase their bottom lines.
Visit our website at www.softcomcorp.com or call for additional information at (416) 351-8855 ext.201.