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Call Centers

Compare and research Bank Call Center companies and businesses online.
 
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With NetSupport Manager remote control software, you can optimize the efficiency of your help desk and system administration. Cut out unnecessary travel by placing yourself instantly at your users' desk and solve their problems from the comfort of your own workstation. Manage their...
ECHO Call Center Digital Recording Solution: ECHO is a browser-based, digital, VoIP and screen capture recording solution for call centers designed to record, evaluate, monitor and archive all customer care interactions. Integrated QA, e-Training and agent access tools contribute to a full-service CRM/call center platform. The...
Customer Care Recording for Call Centers: Voxida call center interaction recording software from Accurate Always supports customer care clients and call center customers, helps in call center agent training, and is used in successful quality assurance initiatives. Capabilities include: monitor calls for quality assurance;...
Argus Systems Group is a specialty developer of Internet security software for the e-business market. Argus' core product, PitBull, is designed to stop hackers in their tracks. Unlike common perimeter-based security products such as firewalls and
Melissa Data provides data quality and enrichment solutions that help end-users and integrators from SMB to Fortune 500 organizations parse, standardize, verify and dedupe CRM data across the enterprise. Its multi-platform data quality APIs, web services, and transforms for SSIS have...
OpenSpan software enables customer facing and back-office users to complete tasks quickly and efficiently for increased productivity and effectiveness. Automating manual desktop processes and simplifying user interfaces also improves the customer experience because agents can focus on...
Web+Center: Web-based Help desk products for IT support and customer self service portals
EMC Document Sciences xPression: The award-winning EMC® Document Sciences® xPression® customer communications management solution enables the creation, production and multi-channel delivery of personalized customer communications in both real-time and high-volume batch. Leading insurers and financial services firms...
Human Technologies Global provides live, customized customer service skills training and university certification of agents and/or facilitators from Purdue University's Center for Customer Driven Quality, as well as benchmarking consulting, executive coaching, and keynote speakers.
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