Napersoft

Napersoft’s Customer Communication Management (Napersoft CCM) solution helps improve customer service, reduce costs and increase revenue by automating the creation, distribution and execution of all types of documents such as applications, policies, agreements and other forms of personalized communication. Napersoft CCM allows non-technical employees to create pre-approved document templates with Microsoft Word and seamlessly integrates with your business data and applications. Napersoft CCM’s configurable workflow and merge engine creates the final documents in real-time or batch according to the template design and business rules resulting in great-looking documents that can be distributed based on customer preferences including print/mail, email, fax, text message or web portal. For documents that need to be signed or authorized, Napersoft CCM integrates with DocuSign to facilitate a complete end-to-end paperless process.